Geordan Chester Named VP of Professional Services
Ottawa ON, June 25, 2015— Privacy Analytics (www.privacy-analytics.com) – the leading provider of software that safeguards and enables personal health data for secondary purposes – announced today that Geordan “Geordie” Chester has joined its management team as Vice President of Professional Services.
Chester leads the planning and management of all professional and client services. He manages the implementation of Privacy Analytics software for clients in the enterprise, both on-site and remotely. Chester is responsible for continuous improvement of client service delivery and implementation methodology and for building strong relationships with client executives and sponsors. He also deploys data governance practices for data sharing initiatives to ensure compliance with current standards.
Chester will oversee the delivery of client training for Privacy Analytics software including a multi-phased program that focuses on re-identification risk management, a hands-on de-identification workshop using real data to develop internal client expertise, and remote coaching on de-identification methodology.
“Under Geordie’s leadership, we are seeking to address the critical industry shortage of trained data de-identification experts,” said Khaled El Emam, founder and CEO of Privacy Analytics. “He is leading the development of innovative service and training offerings to ensure that there are a sufficient number of experts who can define the appropriate metrics, evaluate the risk and transform data using software that has been designed to create de-identified datasets based on the Expert Determination methodology.”
Chester has more than 20 years of experience in managing professional services for enterprise software solutions. He is an expert in the relationship-focused approach to business development, stakeholder management and client retention. He has effectively delivered innovative solutions in compliance-driven financial and health care sectors, and established strategic alliances with organization leaders to effectively align with and support key business initiatives. Chester is known for developing and leading service and support teams during high periods of growth and optimizing workflow processes through the implementation of commercial and proprietary software systems to improve team efficiency.
“My team is ultimately responsible for overall client satisfaction and success,” said Chester. “Our goal is to ensure our clients successfully implement and use our de-identification software tools and methodology to create useful datasets that are high quality, high value while still achieving HIPAA compliance and protecting patient privacy.”
Prior to joining Privacy Analytics, Chester served as Vice President of Professional Services at NexJ Systems. He has also held senior positions with NetApp, Bycast Inc. and Seibel Systems Canada. Chester has led client delivery practices for major accounts including Wells Fargo Advisors, Goldman Sachs, NHS London UK Cluster, Vanderbilt University MC, Banner Health (Arizona), and American Family Insurance. He holds a BA in Economics from the University of Waterloo and a diploma in Computer Systems Management from Capilano University, North Vancouver.
Privacy Analytics’ software safeguards data, de-identifies it and enables it to be used for analysis. The software automates this process by setting re-identification risk thresholds based on the situational and intended use of the shared data in accordance with HIPAA and other regulatory requirements. The de-identified data can be used for secondary purposes, such as research, quality and safety improvement, public health, payment, certification or accreditation, software testing and other business applications.
Privacy Analytics customers represent half of Fortune 50 healthcare companies. Privacy Analytics’ software is compliant with regulations and globally accepted standards and guidelines, including those from the Institute of Medicine (IOM), Health Information Trust Alliance (HITRUST), PhUSE, the Council of Canadian Academies, as well as HIPAA and the EU Data Protection Directive 95/46/EC.
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