Sarah Lyons

Sarah Lyons,

Head of Privacy Analytics

Sarah helps Privacy Analytics’ clients earn trust and execute on their use priorities. She is the guiding hand for all our teams.

Sarah ensures our clients have the practical solutions that will support their service delivery, spur innovation and drive growth.

Sarah served as an external consultant over many years to help develop Privacy Analytics’ core methodology before joining us full time in 2017. Her previous roles include Partner and National Privacy Services Leader at MNP LLP, COO of A Hundred Answers Inc., and IT Risk Advisory Practice Lead for Ernst & Young Ottawa.

Her career has often involved developing and implementing innovative risk assessment methodologies for governments and Fortune 500 companies. She worked with decision makers at the highest level to identify and address financial, political and/or reputational risk before any harm could be done to the organization.

This expertise makes Sarah uniquely qualified to ensure that Privacy Analytics remains in lockstep with the priorities of our clients as their needs continue to evolve. She regularly engages in frank discussions with global leaders in healthcare, pharma and other industries increasingly impacted by privacy regulation.

Take, for example, a large pharmaceutical company that wanted to integrate different types of datasets for analytics as part of a real-world evidence strategy. Sarah led a consulting group that developed the strategy, the roadmap and the support for this client’s program to ensure privacy requirements were clearly understood and met.

Her greatest sense of accomplishment comes from the success of complex projects that have tight deadlines and unique challenges, such as with the flow or volume or sensitivity of the data in question, and that involve multiple stakeholders with competing agendas. Drawing on her consulting background, she thrives on creating the “cross-functional cohesion” to get everyone pulling in the same direction to achieve the seemingly impossible.

This was evident with a client in the utility sector that wanted to use residential smart meter data for more informed policy development and to create more effective programs for energy conservation. Here, Sarah led the effort to negotiate practical privacy considerations, technical needs and the public’s privacy concerns to arrive at a viable way forward.

“We make privacy practical so you can focus on the business results that matter to you,” Sarah said. “It’s not just the talent and expertise of our team, but the way we come together to solve your toughest problems with humility and professionalism.”

Archiving / Destroying

Are you unleashing the full value of data you retain?

Your Challenges

Do you need help...

OUR SOLUTION

Value Retention

Client Success

Client: Comcast

Situation: California’s Consumer Privacy Act inspired Comcast to evolve the way in which they protect the privacy of customers who consent to share personal information with them.

Evaluating

Are you achieving intended outcomes from data?

Your Challenge

Do you need help...

OUR SOLUTION

Unbiased Results

Client Success

Client: Integrate.ai

Situation: Integrate.ai’s AI-powered tech helps clients improve their online experience by sharing signals about website visitor intent. They wanted to ensure privacy remained fully protected within the machine learning / AI context that produces these signals.

Accessing

Do the right people have the right data?

Your Challenges

Do you need help...

OUR SOLUTION

Usable and Reusable Data

Client Success

Client: Novartis

Situation: Novartis’ digital transformation in drug R&D drives their need to maximize value from vast stores of clinical study data for critical internal research enabled by their data42 platform.

 

Maintaining

Are you empowering people to safely leverage trusted data?

Your Challenges

Do you need help...

OUR SOLUTION

Security / compliance efficiency

CLIENT SUCCESS

Client: ASCO’s CancerLinQ

Situation: CancerLinQ™, a subsidiary of American Society of Clinical Oncology, is a rapid learning healthcare system that helps oncologists aggregate and analyze data on cancer patients to improve care. To achieve this goal, they must de-identify patient data provided by subscribing practices across the U.S.

 

Acquiring / Collecting

Are you acquiring the right data? Do you have appropriate consent?

Your Challenge

Do you need help...

OUR SOLUTIONS

Consent / Contracting strategy

Client Success

Client: IQVIA

Situation: Needed to ensure the primary market research process was fully compliant with internal policies and regulations such as GDPR. 

 

Planning

Are You Effectively Planning for Success?

Your Challenges

Do you need help...

OUR SOLUTION

Build privacy in by design

Client Success

Client: Nuance

Situation: Needed to enable AI-driven product innovation with a defensible governance program for the safe and responsible use
of voice-to-text data under Shrems II.

 

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